Contact

Email: orders@hasbean.co.uk

Telephone: 0845 202 2326/BEAN (UK local call rate)
24hr Answering Service - Messages checked and replied to regularly

Fax: 0870 1326607 (UK national call rate)

Has Bean Coffee Ltd
Unit 16, Ladford Covert
Ladfordfields Industrial Estate
Seighford
Stafford
ST18 9QL
United Kingdom

Callers by Appointment ONLY

Company Reg No: 5528500

Registered in ENGLAND

VAT NO: GB 833 4134 50

Please note, below are guidelines as to our response times so your expectations are managed. Please do not beat us up if we are not always able to stick to them. In most cases responses to contact will be much speedier than the guidelines, but be assured if we do take longer there will be a good reason. As your first point of contact please email us. You'll be surprised at how quickly we deal with email over any other method as all the details of your question or query and our system are to hand. We can often supply you with an idea of the solutions that can be offered stright away at the touch of a button.

Email
We aim to answer all email within 12 hours, with most emails being answered within 2 hours during the working day (and sometimes evenings if I'm still working). Email is our preferred method of communication.

Telephone
All telephone calls will go to our answering service. As an internet based business we respond to emails with great priority and speed. Most telephone calls will be returned within 24 hours but this can take up to 36 hours. If you need to speak to us then please email with your contact details, i.e name, telephone number, nature of query and a good time to contact you. We will then call you back ASAP.

Post
We reply to all letters by postal mail within 24 hours of receipt.

We love your emails, so why not email me at orders@hasbean.co.uk