Shipping

Below you will see a delicate and tasty list of all the shipping methods we offer.

Please note we roast to order so can not always dispatch orders on the day of order, for more information on when we roast click here.

Items ordered for next day delivery with either Royal Mail or FedEx AFTER 0700GMT may not be processed until the following working day, if you require urgent delivery please contact us before ordering.

Once you receive your shipping confirmation email your order is on its way to you.  At this stage we've roasted, bagged, picked, packed and dispatched your order then put it in the hands of your chosen courier.  It always makes us very happy when things run like clockwork but on occasion due to circumstances outside of our control your order may take a little longer to get to you than expected, please remember this is usually down to the courier.  Royal Mail will not class an item as lost or missing for 15 working days but we always ask that you wait for 7, unfortunately we can not take action until this time has passed.  During that time we recommend that you ask your local sorting office if they've already tried to deliver (even if they haven't left a card) and ask your neighbours if your order has been left with them.  You should also check that the delivery address you gave us is correct, this can be found on your shipping confirmation email.  We realise this can be a very frustrating situation we do greatly appreciate your patience while your order makes its way to you.

If you have any questions relating to the delivery of your order please email us at orders@hasbean.co.uk

Domestic UK Deliveries

Royal Mail

Royal Mail Special Delivery Guaranteed by 1pm™
Need speed and reliability? Royal Mail Special Delivery Guaranteed by 1pm™ is the answer!  Guaranteed delivery by 1300hrs the next working day.

Royal Mail First Class
Also known as Royal Mail 24

Royal Mail aim to deliver First Class items the next working day including Saturdays. This is not a guarantee but an aim.
Royal Mail will not class an item as lost or missing for 15 working days but please get in touch with us at orders@hasbean.co.uk if your order has not been delivered within 7 working days of receiving your dispatch email.

Royal Mail Second Class
Also known as Royal Mail 48

Royal Mail aim to deliver Second Class items the third working day after posting including Saturdays, with a small minority taking up to 7 working days. This is not a guarantee but an aim.  Royal Mail will not class an item as lost or missing for 15 working days but please get in touch with us at orders@hasbean.co.uk if your order has not been delivered within 7 working days of receiving your dispatch email.

FedEx UK

FedEx Next Day
Formerly known as FedEx 24 Hour Service

Trackable next business day by 1700 delivery, no weekend delivery.
You will be emailed a tracking number when your order is shipped and will be able to use this to keep an eye on your order via the FedEx online tracking service at http://www.fedexuk.net/accounts/track.aspx

FedEx UK Courier Pack
Trackable delivery in 1-2 business days, no weekend delivery.
You will be emailed a tracking number when your order is shipped and will be able to use this to keep an eye on your order via the FedEx online tracking service at http://www.fedexuk.net/accounts/track.aspx

FedEx Economy
Formerly known as FedEx 48 Hour Service

Trackable delivery in 1-3 business days, no weekend delivery.
You will be emailed a tracking number when your order is shipped and will be able to use this to keep an eye on your order via the FedEx online tracking service at http://www.fedexuk.net/accounts/track.aspx

International Deliveries

Royal Mail

International Tracked / Airsure
Royal Mail aim to deliver all orders to Europe in 2 – 4 working days and all orders to the rest of the world in 4 – 7 working days. Please note this is not a guarantee but an aim.
There is a 2.0kg limit for all Royal Mail international orders, unfortunately we are not able to ship any orders that weigh over this amount via Royal Mail.
You will be able to see where your package is every step of the way from despatch to delivery overseas via the Royal Mail tracking service at http://www.royalmail.com/track-trace. If you have not been emailed your tracking number and require it then please email us at orders@hasbean.co.uk.

Royal Mail Airsure is only available for the following destinations...

European Union Zones
Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Latvia, Luxembourg, Malta, Netherlands, Portugal, Republic of Ireland, Spain and Sweden

Non European Union Zones
Andorra, Azores, Balearic Islands, Canary Islands, Corsica, Faroe Islands, Iceland, Liechtenstein, Madeira, Monaco and Switzerland

Rest of the World
Australia, Brazil, Canada, Hong Kong, Malaysia, New Zealand and USA

For more information please visit Royal Mails Airsure page (http://www.royalmail.com/personal/international-delivery/airsure)

International Signed / International Signed For

Royal Mail aim to deliver all orders to Europe in 3 - 5 working days and all order to the rest of the world in 5 - 7 working days. Please note this is not a guarantee but an aim.
There is a 2.0kg limit for all Royal Mail international orders, unfortunately we are not able to ship any orders that weigh over this amount via Royal Mail.
You will be able to track your item up to the point it leaves the UK however, many countries now provide tracking to delivery.

Royal Mail International Signed For is available for all countries worldwide.

For more information please visit Royal Mails International Signed For page (http://www.royalmail.com/personal/international/international-signed-for)

FedEx

Destination

Delivery Aim

Service

Europe

Next morning by 1000

FedEx Europe First®

Europe

Next day by 1700

FedEx International Priority®

Europe

2 - 6 days

FedEx International Economy®

USA

Next morning by 0830

FedEx International First®

USA

Next day by 1700

FedEx International Priority®

USA

2 – 6 days

FedEx International Economy®

Canada

Next day by 1700

FedEx International Priority®

Canada

4 days

FedEx International Economy®

Latin America

1 - 2 days

FedEx International Priority®

Latin America

4 - 6 days

FedEx International Economy®

Asia

2 days

FedEx International Priority®

Asia

4 – 6 days

FedEx International Economy®

Middle East - India

2 days

FedEx International Priority®

Middle East - India

4 – 6 days

FedEx International Economy®

Africa - Oceania

2 - 4 days

FedEx International Priority®

Africa - Oceania

4 - 6 days

FedEx International Economy®

FedEx Europe First®
Shipping to Europe? FedEx Europe First® is a premium, time-definite, customs-cleared, door-to-door express service with an early morning delivery commitment for shipments up to 68kg per package (shipment weight almost unlimited).

FedEx International First® (USA)
Shipping to the United States of America? FedEx International First® is a premium, time-definite, customs-cleared, door-to-door express service with an early morning next day delivery commitment for shipments up to 68kg per package (shipment weight almost unlimited).

FedEx International Priority®
FedEx International Priority is an express transportation service that provides time-definite, customs-cleared, door-to-door delivery, typically next business day with a small minority in 2 business days.

FedEx International Economy®
FedEx International Economy® is a day-definite, customs-cleared, door-to-door economy service for shipments up to 68kg per package (shipment weight almost unlimited). Transit time is typically 2 to 6 working days.

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